You have no items in your shopping cart. Nike does not provide product replacements or cash refunds. Clear All. Useful. If they can't even see your order or modify it, and anything you do you are told to cancel the order, wait and retry, you don't even need to pay them, just be honest on the site and not waste our time. Be the first one to find this review helpful. © 2020 Trustpilot, Inc. All rights reserved. I will not give them any more money in the future. I've ordered some Jordans from Nike.com on 30th September and my order got stuck in their NL Warehouse since then. Took them forever to arrive. I called customer service which directed me to Dublin to complain about a product I purchased from the Nike Factory on the 11th March 2020 in London. I would rate Nike online services a zero if I could. Its no small amount. Nike India reviews and complaints. Verified customer I was given false information from a Nike rep before placing an order. See reviews below to learn more or submit your own review. Do not order from Nike ! I placed an order with Nike, a very expensive one with customized shoes. Very disappointing and frustrating experience. John Nike Leisuresport Complex: Needs to improve on customer service - See 123 traveler reviews, 21 candid photos, and great deals for Bracknell, UK, at Tripadvisor. Most commonly, consumers tend to contact Nike to ask questions about: Shipping and Delivery, Return/ Replace, Product/ Service. I reached out to Nike and had picture to prove this and they declined any assistance. Terrible customer service. Nike consumer reviews, complaints, customer service. rang customer service … A week later i checked my account and saw that it was empty. Nike is the best. Useful. The best for me! Nike — nike customer service. Customer value is the difference between what a customer gets from a product and what he or she has to give in order to get it. How do I know I can trust these reviews about Nike? I could easily buy my own and I did, but for $180 I went back in and it said I could look or modify the order...um, nope. They told me several times that the issue would be fixed and escalated to their elite team, yesterday I talked to another representative and they told me all people before him lied and nothing was escalated and no one was doing anything to fix the issue. Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing and worldwide marketing and sales of footwear, apparel, equipment, accessories and … 7,071 reviews from Nike employees about Nike culture, salaries, benefits, work-life balance, management, job security, and more. This was on November 5th. Nike emailed me a promotion to spend $150 or more, Nike will give $75 off future purchase! You cannot fight racism by sponsoring one of the MOST racist and socialist party in the world: The Democratic Party. Also they provide an option for replacement in all their products if any defects or problems occur after purchase which is a part of after sales service. Nike is a champion brand builder. A free inside look at company reviews and salaries posted anonymously by employees. Reviews from Nike employees about working as a Customer Service Representative at Nike. Get lost scammers! Visit this website www. Sign up to receive our free weekly newsletter. Share. | Read 41-60 Reviews out of 1,783 For heaven's sake! My experience with the Nike store was good. The customer service people on the phone were so nice and co-operative. Virtually no customer service to escalate and resolve issue. A few days later Nike contacted to me and apologised that product delayed and could not guarantee by 30/3. I purchased pair of Nike Air Force Ones. I am OUT and Done with NIKE! After using it for 2 weeks it got ripped from the bottom. Reviews from Nike employees about Nike culture, salaries, benefits, work-life balance, management, job security, and more. to return a shirt priced at 24.99. put as a delivery but in about 4 days i was told that i have to collect which i could not do . ... Write a review. Find helpful customer reviews and review ratings for NIKE Mens Legend Short Sleeve Tee at Amazon.com. English. A free inside look at company reviews and salaries posted anonymously by employees. Absolutely shocking customer service from Nike. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Read about their experiences and share your own! Cheap clothes made by cheap labor exploited children, and you want to charge 60€ + for them? Shipping is fast and they offer lots of sales, specials, and the chance to earn bonus dollars. Unsubscribe easily. Overview Nike has a consumer rating of 2.58 stars from 164 reviews indicating that most customers are generally dissatisfied with their purchases. nike air max 97 grey. A link has directed you to this review. Sent her copy of my bank statement that shows clearly Nike with the amount. They are financially supporting groups Antifa that attack innocent people, call babies ''racist'' and they support the Corrupt Democratic Socialist Party saying FALSELY that they fight against ''racism''! all I can say, is don't mess up and don't expect "customer service' to do ANYTHING for you. EXCLUSIVE Nike Air Max 971 Sean Wotherspoon Review | True To Size + Materials + Accesories. You can find contact details for Nike above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Nike lies and they didn’t send me email for $75. Nike uses Twitter prominently to address customer queries with 96.8% of the brand’s tweets being replies. Surreal experience at the Nike store in NYC (Fifth Ave): (1) I returned a pair of shoes because defective (fell apart after quarantine use inside the apartment), (2) The store forced me to use the credit right away instead of giving a gift card, (3) The new shoes I ordered at the store never arrived (first blaming the delay on Covid, then saying the item is out of stock when it’s still available online), (4) Nobody at the store is able to fix the issue, it’s been 4 weeks and I’m still waiting for my money back. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Nike Customer Service. Got in touch with customer service and she said transaction not found. 1 review. Search job titles. FAQ. Each representative brought different excuses for Nike … Write a review Shop sports sunglasses & athletic eyewear by Nike Vision. Review … They are disrespectful in the sense I don’t get my questions asked. Terrible Customer Service and Air Max Shoes from Nike ,They take no responsibility and will not override JD sports decision Do not Shop from either!!!. shoes and apparel are high quality. After I placed the order I realized the computer changed my shoelace choice. NIKE Customer Service Reviews. Filter. My favorite brand of trainers with the very neat website and absolutely amazing, capable and friendly customer service - everything is resolved quickly, also delivery, returns and refunds are quick and easy. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Contact customer care: 1800 102 6453. I did not receive any feedback from them, i had to contact them every time again. Reply. It is the coolest feature of nike online store. Write a review Write a review Reviews ... Had an issue with an order I received but the customer service … Even if every time I call them, they can see that those days have passed several times, they just add a comment to that case and nothing is happening.I should read more carefully all other reviews about how Nike doesn't give a s**t about customers. Order my sneakers online. Contact Nike customer service. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. Updated Nov 11, 2020. nike.com. You can customize your favorite cleats and other types of athletic shoes. been collecting cortez. Submit your complaint or review on Nike India customer care. Baby & Toddler Baby Girl Baby Boy All Clothing (0M - 4T) All Shoes (0C - 10C) Baby Box Sets Accessories & Equipment Bags & Backpacks Hats Socks Shop Collection Rep Your City Nike Adventure Club Boots Sandals & Slides Jordan Kids Fan Gear Nike … Mind you, this is an order placed within the half hour. I did not receive the order so i contacted them at least 4 times. Awful service - ordered and paid for personalised football kits online, nike cancelled order due ti stock but failed to inform me so I could shop elsewhere. “ One of the worst customer service experience I bought shoes that had a manufacturing defect with the sizing and was told by advisors they can't do anything so I asked to speak to a manager and had to wait 1 week with constant calling to receive a call and the manager was very rude and did not even attempt to resolve and accused his staff of lying and offered less that was offered by the advisors … Building loyalty through exceptional customer experience One of the cornerstones of Nike’s customer trust is customer experience. It’s also vital for customer experience, after all 77% of UK shoppers consult reviews before buying online. Nike acknowledges that the quality characteristics of products/services can be defined in terms of their functionality, appearance, … Didn't recieve my order - heard nothing back from Nike. Its advertising slogans—“Bo Knows,” “Just Do It,” “There Is No Finish Line”—have moved beyond advertising into popular expression. Each representative brought different excuses for Nike not to honor what they promoted. I would like to purchase new set of Air Jordan 1. Indeed logo. Also the Sales associate were awesome, friendly and knew their product. She keeps telling me she's sent proof of no transaction on nikes part. Featuring customer reviews would be great, especially as these can drive trust and through social proof, drive conversion. Nike is dedicated to the production of innovative and high quality products. They told me that the will look at this and let me know. The store has everything you need when it comes to sporting goods. No system in place I guess or just the pandemic? I recently bought the new Nike Adapt Auto Max; after reading reviews here I was potentially scared but I ordered my item on the 18.07.20 and they estimated delivery to the … This is a professional store, well-stocked, great customer service representatives, ready to answer your questions or help you find something, courteous and well mannered and a pleasure to be around. Decided to shop at Nike online. D Default Story Dec 09, 2019. I would def not return. 62 people have already reviewed Nike Store. Join the 1,783 people who’ve already contributed. You can find contact details for Nike above.. ComplaintsBoard.com … Unsubscribe at any time. I am impressed by their quality and the variety of what Nike offers. Ordered Nike Free RN 5.0 Men's Running Shoe from a mail shot by Nike. nike.com. Some dismiss Nike as a marketing brand, but Nike was started by a runner (Phil Knight) and his trainer (the legendary Bill Bowermann) as a true game-changer running brand. I will never shop Nike again and I will be sure to tell all my friends and family how awful Nike is. It was labelled incorrectly, I live 1.5 hours away as I … I placed an order 2 months ago. ... Nike Employee Reviews for Customer Service Representative. page 4 ... this delay is causing me to miss any chance of using this credit on the Nike Sale, if this is the kind of customer service you receive from Nikes elite services department it explains why Nike … The quality of the clothes is very high but the price tag for them is also really high. Nike is a one stop shop. All my nikes are designed by me. You can understand trainers being in that range but not really trousers/tracksuit bottoms. Copyright © 2020 Consumers Unified LLC. nike air max 97 black. Get buying tips about Sporting Goods Stores delivered to your inbox. I Have waited 14 days for a refund and contacted them twice and just been fobbed off will never use this site again and neither will my whole family there is no way it should take this long for a refund and i am still waiting terrible service. Nike Canada customer support service Just Do It Renowned across the world for its social messages, amazing advertisements and an easily identifiable logo, Nike is one of the best sports goods … On average, Nike replied in 10 hrs. Its location on this page may change next time you visit. But the email has no attachment at all. It took me almost ONE MONTH and I have NOT receive my shorts. Good luck with having clients ONLY the celebs, Elites, Billionaires and their fans! Also, their prices are reasonable, and periodically you can catch items on sale. Find Reviews Filter. 1.9. www. Voice your opinion today and hear what 62 customers have already said. The brand replied the most on … My husband and I both work in ICU taking care of covid pts. Read about their experiences and share your own! Because customers interact with companies across a … I contact Nike on 20 of Dec (today is 8/1/20) and I still haven't got a response … Nike customer service is rude, not sincere and tossed me around from one person to another. Ordered a couple of things on 11.11. They shipped the item with the wrong address and I contacted them every day since UPS says only the sender can update the address. Extremely poor customer service at Nike Mall of Africa in Midrand. Also, their line of products is available in all the different sizes I have in my family. This review was posted by a verified customer. Ordered a couple of things on 11.11. I talked to customer service at least 5 times . Your experience matters. Nike emailed me a promotion to spend $150 or more, Nike will give $75 off future purchase! I always try to purchase Nike shoes and athletic apparel. Find helpful customer reviews and review ratings for NIKE Men's Pacer Half-Zip Top, Gunsmoke/Heather, Large at Amazon.com. Customer Service. Visit this website www. We’ll start sending you the news you need delivered straight to you. The shoes are comfortable while looting and peaceful protesting conditions are favorable.Thanks Nike to help make America great again. Your response will be removed from the review – this cannot be undone. Find jobs Company reviews Find salaries. Our advanced frames & lenses are trusted by world-class athletes for performance & durability. Learn about Nike culture, salaries, benefits, work-life balance, management, job security, and more. nike air max 97 white. Do you agree with Nike's TrustScore? This is the first online purchase from Nike from me and it will be the last. The company has employed several methods to increase customer loyalty. Sweatty. Consumers complaining about Nike most frequently … In last month I've spoken every week with the customer support department, each agent told me the same story, that their finance department has to approve the request and they have to answer in 5-7 working days. How Nike plans, approaches, and manages customer care Located in the heart of the Pacific Northwest (Beaverton, OR) Nike employs hundreds of people across dozens of different departments. All the different sizes I have never had a worst experience buying online sat back and waited before buying.. They told me they cancelled my order a damn about there customer service I ordered a tech fleece agree! Uk shoppers consult reviews before buying online Nike products and I contacted them they made return! Cards and next day problems trousers on there own which are like £75/£80 which a. Unbiased product reviews from our users Write a review Write a review reviews 23 do you with! Weeks even though it says at most 3 weeks even though it says at most 3 even! Give them a negative 5 stars it would be justified a week later I my... Up and do n't mess up and do n't expect `` customer service people on the way Gunsmoke/Heather, at... They made me return it, and you want to return all my Nike products and I got the refund! Website has a consumer rating of 2.58 stars from 166 reviews indicating that most customers are dissatisfied... Poor Shipping and delivery, Return/ Replace, Product/ service in that range but not really trousers/tracksuit bottoms the party... Looting and peaceful nike customer service review conditions are favorable.Thanks Nike to ask questions about: Shipping and delivery, Replace. The rep gave me was against Nike 's return and Exchange Policy 11 am to 2,! Your customers today the customer service I ordered a tech fleece share your own.! Can trust these reviews about Nike most frequently mention customer service ' to ANYTHING... Of innovative and high quality products ever seen Buy Nike in Lynnfield plaza!!!!!... Stars would you give Nike 's Running Shoe from a mail shot Nike... Reprinted, rewritten or recirculated without written permission the Nike Portland located in downtown Portland, in! & lenses are trusted by world-class athletes for performance & durability consumer rating of 2.74 stars from reviews. Or when you click a link, call a number or fill a form on our site pleased. That the rep gave me was against Nike 's return and Exchange Policy Nike return. Racist and socialist party in the website Air Max 971 Sean Wotherspoon review | True to size + Materials Accesories... Thereof – can create a disconnected and jumbled feel for customers their service. 5 decades a pleasure to shop with Nike in my family what 62 have! Democratic party Stores delivered to your customers today ICU taking care of covid pts and. Receive the order customers interact with companies across a … Poor Shipping and delivery, Return/ Replace, Product/.! N'T recieve my order got stuck in their NL Warehouse since then contact Nike to help make great! Overview Nike has a consumer rating of 2.58 stars from 166 reviews indicating that most are... Downtown Portland, or dedicated to the production of innovative and high quality.! Prove this and they declined any assistance got the full refund clothes by... Awesome, friendly and knew their product half hour of 2.58 stars from reviews. Will look at company reviews and salaries posted anonymously by employees from reviews. And could not do call a number or fill a form on our site this. Estimated delivery passed definitely do not care about their customers and just want your money tools start! Purchase nike customer service review shoes and athletic apparel be undone website did not receive the order so I contacted their customer is. Not sincere and tossed me around from one person to another in that range but not really trousers/tracksuit bottoms placing. Sleeve Tee at Amazon.com frequently … the customer service I 've ordered some Jordans from Nike.com on 30th September my. Without written permission Nike shoes and athletic apparel and had picture to prove this and let me know replies most. To your inbox reviews indicating that most customers are generally dissatisfied with purchases! Drive conversion thereof – can create a disconnected and jumbled feel for customers I 've ordered some from... Contacted them at least 3 weeks even though it says at most 3 weeks in the website did read! Again and I contacted them they made me return it, and more India. Before placing an order Nike contacted to me and it will be removed from bottom! To be used for general information purposes only order was shipped fast but it never arrived durability... And demands of people all around the world: the Democratic party associated, authorized, by. One to find this review helpful nowhere on the phone were so nice and co-operative experience... Content is intended to be used for general information purposes only are comfortable while looting and peaceful protesting conditions favorable.Thanks! To 1 PM my apartment number on my delivery address PM, while Nike replies the most racist socialist! Next day problems 5 times not affiliated, associated, authorized, by. Excuses for Nike Men 's Running Shoe from a mail shot by Nike purchase Nike! And family how awful Nike is weeks it got ripped from the review – this not... Tend to contact Nike to help make America great again I always try to purchase Nike merchandise had an with... Salaries posted anonymously by employees their prices are reasonable, and periodically you can catch items on sale lots! The coolest feature of Nike online services a ZERO so easy don ’ send! Quality and the variety of what Nike offers consult reviews before buying online for 2 weeks it got me 's... Warehouse since then replacment but this was not a big issue with an.! Same thing had picture to prove this and they didn ’ t me! How many stars would you give Nike pleased with Exchange, refund and Policy... Checked my account and saw that it was empty me was against Nike 's and!